I often marvel at the fact that car manufacturers don’t make more of an effort to rent new cars to potential buyers. I suppose they do, in a way: Hertz is owned by Ford, for example, and they certainly showcase the cars of Ford and its divisions (Mazda, Volvo, etc.). But you’d think that if you were a “minor” manufacturer like Smart, VW or Toyota, you’d try to figure out a way of putting your cars in people’s hands.

I’m talking about something more than a test drive. Even “take the car home for the weekend,” which seems quite common, at least if the dealer knows you (or you have another car you can leave behind). It seems to me that putting an interested, motivated potential customer behind the wheel of your car for their business trip or vacation would be an excellent opportunity to addict them to your product.

Manufacturers, it seems, do not agree with me. Witness these two email messages, received in reply to a “I’m traveling for a week in New England and want to rent one of your cars from Montreal” query email. First from Smart:

Thank you for your interest in smart. While we appreciate your interest in smart, unfortunately, we are not familiar on whether any car rental companies have the smart brand as part of their rental fleet in Canada. You may wish to do an online search of rental car companies in the Montréal area for further information. My apologies that we couldn’t provide further assistance at this time.

And then from Toyota:

Toyota Canada Inc. is not involved in the rental of Toyota vehicles and as such, we do not have a list of car rental services that have the Prius in their fleet. However, we suggest that you contact some Toyota dealerships within your area to inquire about the rental of the Prius from the dealership. As well, the dealerships may be aware of rental companies that offer the Prius in your area.

So here’s me, a potential customer who went out of his way to find your website and send you an email, a potential customer who will pay you money to evaluate your $20,000+ product. And what do you say? “Not our department.”

[[Catherine]] is the first woman I’ve dated1 who’s not a smoker. During my time in the minor leagues of relationships in the mid- to late-1980s, I went out with a series of women who smoked — some a little, some a pack a day.

As a result, despite an unblemished record of being a non-smoker myself (well, there was that unfortunate cuckolding incident in Cuba, but we won’t count that), in addition to the whole set of “smoking kills,” “smoking is gross,” “smoking causes cancer” associations, I’ve had a latent “smoking is sexy” vibe hanging out in the deep recesses of my mind. Something about beer and cigarettes and sweltering nights and, well, you get the picture.

Today, though, I walked out of the [[office]] on the way to lunch and there was an otherwise quite striking woman catching a cigarette outside the office across the street. And I realized that I no longer find smoking sexy in any way at all. It’s a horrible habit with no allure whatsoever. Lauren Bacall be damned.

1. Catherine and I have been “dating” for 14 years next week, which makes me think we need a new word to describe our arrangement.

[[Nikolaj]] gets left without overseas wifi because of codesharing:

I’ll be heading stateside early October, hopefully with a visit to O’Reilly’s Web2.0 conference. Ticket booking was a bit hurried yesterday but I opted for SAS due to inflight Wi-Fi and because the price was right. Today I checked the actual itenary and of course, the first leg to the US is operated as codeshare flight in cooperation with United Airlines. No ip - this is outright deceitful to geeks like me.

[[Edward Hasbrouck]] has an excellent article on the subject, Airline alliances and code-sharing, where he writes, in part:

Airlines claim code sharing and alliances enable them to offer better services like through ticketing, baggage transfers, and frequent flyer mileage credits between alliance partners. But that’s a lie. None of those services requires alliances or code sharing. The international standards that the airlines themselves established decades ago through IATA permit all IATA member airlines, not just alliance partners, to publish through fares and establish interline ticketing and baggage transfer agreements. Any IATA-appointed travel agency can sell tickets on any IATA airline, including tickets at a single through fare for a multi-airline journey. And even alliance members often give frequent flyer mileage credit for travel on non-alliance airlines, without code sharing.
Code sharing is unnecessary for, indeed irrelevant to, any legitimate purpose or actual service. Code sharing doesn’t enable an airline to fly to any more places. It just enables the airline to mislead travellers into thinking that they fly to places they don’t. I call that fraud.

It says here that VISA Collision Loss Damage Insurance doesn’t cover:

Trucks, pick-up trucks or any vehicle that can be spontaneously reconfigured into a pick-up truck.

The mind boggles.

You would think that it would be in the best interests of telephone companies to make it easy to find telephone numbers on the Internet. It’s a lot cheaper to have a web application give out numbers than it is to hire someone to do it. And the easier it is for people to find phone numbers, the easier it is for them to make phone calls, which is presumably a Good Thing for telephone companies (although admittedly less good than it used to be).

So why does canada411.ca, the “official” way of finding telephone numbers from Canada’s incumbent telephone companies, look so ugly:

Screen Shot of Canada411.ca

Not only is there flashy advertising all over the page (which causes it to load quite slowly, in addition to being annoying), but the user interface is pretty stupid: why not simply have Google-style simplicity with one text field that lets me type in anything from “Peter Rukavina in Charlottetown” to “Pizza Shop near Bloor and Yonge.” Surely the telephone company computers are smart enough to figure that out.

I’ve been on the board of the L.M. Montgomery Land Trust for several years. We hold our monthly meetings at Ravenwood, on the Experiment Farm in uptown Charlottetown.

Every time a monthly meeting comes up, I take the car into work, and then drive up to the meeting. It’s usually a hassle finding parking, and Charlottetown traffic (such as it is) is pretty heavy around the noon hour, so it’s not a pleasant drive.

Google Map Showing the trip to Ravenwood from the Office

For some reason it dawned on me this morning that I might be able to ride my bike to the meeting instead of driving. While this might be an obvious approach, and one you think would have occurred to me earlier, it’s important to recall that people in [[Charlottetown]] drive everywhere.

So although I’ve managed to largely avoid driving the five blocks from home to office every day, the notion of driving out past Allen Street — almost to the K Mart! — simply never seemed possible.

Except that today, it did.

I made sure to set off early — I left at 11:15 a.m. to leave plenty of time to get there by 12 Noon. I imagined that to go that far might take 30 minutes, maybe 45.

I got there in 8 minutes. Without pedaling very hard.

Although I was somewhat fatigued by the trip — more a reflection of my total lack of fitness than the degree of difficulty — it was generally a pleasant way to get there, and, all things considered, was net positive on time, money and fitness (mine and the planet’s, etc.).

If we set aside the fact that I may simply be an idiot, it seems like I’ve discovered a major barrier to the adoption of alternative (i.e. non-automobile) means of transport: a well-ingrained status quo. [[Olle]] rides his bike to work every morning in Copenhagen because that’s what everyone else is doing. I drove my car to meetings for the same reason. How on earth are we ever going to remember to take our wacky new olde buses when they hit the roads this fall, let alone remember that most of our city is within easy walking or biking distance.

[[Steven]] reports that Barack Obama has a podcast. I’m convinced that he will some day be President, so you can tune in now for a preview of U.S. history. Here’s a photo a took, by chance, at the Democratic National Convention last summer:

Barack Obama

It turns out that the domain name registration for colemanlemieux.com, one of our clients, was handled through DirectNIC, a New Orleans-based company. Doc Searls interviews Sigmund Solares, CEO of DirectNIC, about how they went through Hurricane Katrina with no downtime. It’s a great interview, and well worth listening to if you’re responsible for disaster response planning for a data center.

The wonderful irony is that, right in the middle of the hurricane, I had to made a DNS server change. I had no idea DirectNIC was in New Orleans, and blithely made the change unaware of the technical miracles that were holding the infrastructure I was using to do so together.

Back in the early 1990s CBC Prince Edward Island reporter Pat Martel interviewed me for [[Compass]]. It was my first television interview and, remarkably enough, a job I got two years later came as a result of someone seeing that interview. Pat, along with his 5,500 colleagues at CBC, is locked out of his job. But now, through the magic of QuickTime, he’s back.

Somehow I missed the fact that the local branch of the Canadian Media Guild has its own website.

If you live on Prince Edward Island, you may want to drop by the Emergency Measures Organization website. If we’ve learned anything from Hurricane Katrina it’s that we’ve all got to take more responsibility for dealing with disasters. Can’t hurt to learn now, before disaster strikes, what the theoretical provincial response is.

About This Blog

Photo of Peter RukavinaI am . I am a writer, letterpress printer, and a curious person.

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