Eating

• Breadworks, the bakery recently relocated to Charlottetown (off the alley between the Atlantic Technology Centre and David’s Tea), makes the bread you wish you always had ready access to. I’ve been working hard to work a bread-pickup into my weekly routine; so far we’re managing to pick up a loaf every Saturday afternoon. This is truly the kind of place that can change your relationship to bread.
• Phở Hưng, on the water end of Queen Street near the Delta Hotel, not only makes tasty Vietnamese food, but it is owned and operated by some of the nicest people you’ll ever meet.  I have now achieved the status of being able to walk in, nod yes when they ask “the usual?”, and have a plate of seafood fried rice in front of me a few minutes later.
• The new Nordic Breakfast at Receiver Coffee is my new favourite meal there: toast (from Breadworks bread), smoked salmon, vegetables, pickled onions and cheese. I would have it every day for breakfast if I could afford it. Take note that the kitchen is more consistent during the week, so I recommend you start out with a weekend morning Nordic to experience it at its best and then use that as a baseline.
• I stopped eating most sugar three years ago, and I’m at the point now where eating a Mars Bar would send me into some sort of toxic shock. My sole remaining connection to the world of dessert is the weekly salted caramel chocolate I split with Oliver at the Charlottetown Farmers’ Market from the Nurturing Essence Raw Chocolate stand operated by Katlin Doyle. Whatever it is in regular factory chocolate that sends me into a dietary tailspin is missing from Katlin’s creations.

Equalizing

• We signed up for an Access 2 card this summer; a product of an initiative of Easter Seals and various theatres and cinemas, it entitles one person accompanying Oliver to free admission. So far we’ve used it only at Cineplex, but there’s a long list of theatres and attractions that accept it.
• We’ve been the beneficiaries of Air Canada’s excellent services for customers with special needs over the last year. This includes accommodations for Ethan to travel in the cabin with us, to a free companion fare for Canadian flights for someone accompanying Oliver. The Air Canada Medical Office is staffed by friendly, efficient people who answer phone calls and emails promptly and helpfully. It is a model for other airlines.

Traveling

• On the way to and from Oslo last month we transited through London Heathrow, and in both directions we booked a room at the Thistle Hotel (a day room on the way there, an overnight on the way back). It’s a quick Hotel Hoppa ride from Terminal 2 (Air Canada), and Terminal 5 (British Airways) is a quick ride by automagical POD from the back parking lot. We had some service glitches on the overnight stay related to Ethan staying with us – a cab refused service, the hotel dining room initially told us Ethan couldn’t eat with us, a 20 pound “pet fee” was tacked on to our bill – but these were so quickly and deftly dealt with and apologized for by the manager as to endear me to the property. We’ll stay there whenever we’re passing through Heathrow.
• Once we discovered that our Airbnb rental in Oslo was up a steep hill from public transit, we rented a Ford S-MAX, a minivan the company only sells in Europe. It comfortably accommodated 7 people, and was, it turns out, a joy to drive. It also had fuel economy of 5.5 litres per 100 km, which is about twice as good as the 2000 Jetta sedan (which uncomfortably accommodates 4 people) we drive at home.
• Twice this summer we rented a car from Avis to drive back and forth to Halifax, reasoning that it’s best to preserve the Jetta’s last years for on-Island puttering. And both times we ended up with the same white Chevy Cruze hatchback. Despite my strong feeling about gratuitous use of the letter Z, the Cruze turned out to be a joy to drive and I’d happily rent one again. It also turns out to be super-easy to rent from the downtown Charlotteotwn Avis office if you book in advance and are an Avis Preferred member; it’s not quite “walk in, receive keys,” but it’s pretty darned close. To the point where life-after-Jetta might be simply rent-on-demand.

Watching and Listening

• I really enjoyed the Steven Spielberg film Bridge of Spies. It was beautifully shot, well-acted and directed, and has a lovely score by Thomas Newman.
• Here are the fall TV shows I’m enjoying: Downton Abbey, The Blacklist, Scandal, The Affair, Quantico, Madam Secretary, Modern Family, Homeland, Narcos, The Bridge and Mr. Robot. Of those, Homeland and Downton Abbey are the ones I’m most passionate about.
• I’ve been promiscuously flipping back and forth between Rdio, Spotify, Google Music and Apple Music subscriptions to stream music into the office. The the arrival of an Apple TV developer box a month ago, I’ve settled on Apple Music for the time-being; I eagerly await the arrival of the Android Apple Music app as a result.
• Podcasts in my Pocket Casts app on my phone in regular rotation: This American Life, Serial, Radiolab, Planet Money, 99% Invisible, Invisibilia, WTF, StartUp, Reply All, Canadaland, Mystery Show, and Kermode & Mayo’s BBC Film Reviews. Pocket Casts, by the way, is a great podcast app for Android that gets better with every release.
• The WTF episode featuring an interview with James Taylor was gripping. I had no idea Taylor had lived such an interesting life.

Pointing and Clicking

• I’ve switched, at least for a few months of testing, from my stalwart text editor, BBEdit, to using Sublime Text. The transition was mostly smooth, and I really like the Git integration in Sublime Text. I’ve not 100% the switch will stick, but signs are good.
• Apps on my Android phone’s home screen: shortcut to call Catherine’s mobile, Tiny Tiny RSS, Twitter, 1Password, Authenticator Plus, Gallery, Yatse, SeriesGuide, Google Calendar, Camera.
• I managed to render my Moto G second generation useless the day before we left for Oslo (I tried to trim down a full-size SIM card and managed to get it stuck, and then managed to damage the screen while levering it out). Needing a phone for our trip, I simply replaced it with another Moto G from Staples (where they’re sold unlocked and are generally in stock). It’s not the perfect phone, but it’s relatively cheap (less than $300) and capable enough for almost everything I want to do with a phone. On occasion I lust for the sexiness of a iPhone 6S or a Nexus 6P, but I can’t imagine carrying around a phone that costs more than $1000 in my pocket.

I have been a happy member and customer of Coop Energy for more than 20 years. The service has been great, the people friendly and helpful and, more than anything else, I’ve been happy to be able to purchase home heating oil from a cooperative enterprise.

And so I was dismayed to find, upon returning from vacation this week, that Coop Energy is no more: its assets have been taken over by Ultramar, which is a division of CST Brands, “the second-largest publicly traded fuel and convenience retailer in North America.”

I’m not entirely sure I want to be a customer of Ultramar’s, and so yesterday I send an inquiry to the suppliers of home heating oil in Charlottetown – Kenmac, Island Petroleum, Bluewave, Irving and Ultramar – asking them about the services, their billing procedures, and, most importantly, their ownership structure.

So far the only company to respond has been Ultramar: I received a call this morning from a former Coop Energy employee, now presumably employed by Ultramar, from their New Brunswick office, offering to answer any questions or concerns I might have. She took great pains to reassure me that nothing would change: I would still call the same number, I would still be dealing with the same employees, the same discounts and rebates would apply.

My response was that while all of that might be true, from my perspective everything had changed, as Coop Energy was a coop and Ultramar is a branch of a large multinational corporation. She agreed that there wasn’t much she could do about that.

Of course it’s not like there’s anyone selling artisanal locally-produced home heating oil here in Charlottetown: they’re all dipping into the same well, so to speak. But I care about the way that businesses I purchase from are owned and operated, and home heating oil is by far and away the household expense I spend the most money on every year, so to the extent that’s it’s possible to exercise some influence through the kind of company I purchase from, I’d like to.  It can’t be a coop now, alas, but perhaps it doesn’t have to be a multinational either?

I welcome comments from customers of other providers here in Charlottetown (or from the providers themselves).

While Catherine was off acquiring quality Swedish clothing yesterday afternoon, Oliver and I were left to our own devices. As we wandered about the Grünerløkka neighbourhood we came upon a building labeled Deichmanske bibliotek. Being a bibliophile, I was naturally curious. But also wary: what was this “Deichmanske,” I wondered: perhaps some sort of Norwegian religious cult? We didn’t want to get wrapped up in something.

But, wandering around to the other side, we spotted a sign suggesting that there was an exhibition of comics inside. So, cult-be-damned, we tentatively walked in the front door and found a series of panels lining the stairway:

Still somewhat apprehensive – cult? trespassing? – we made our way up the stairs and at the top we were greeted with this sign:

So, maybe still a cult. But a cult with some graphics chops.

Continuing in – we were commited now – we came upon this scene:

It was a room – a large, interesting room – lined with what appeared to be comics and graphic novels, and filled with people reading them. Bravely making our way across the transom, we inquired at the desk: “Is this a comics library?” “Yes, was the reply. Let me know if I can help you find anything.”

Wow.

What a library it is: the collection includes everything from Donald Duck to Seth. There is also – you can see it in the right, just a bit, in the photo above, a canteen. So, basically, you never have to leave.

We spent a very pleasant hour browsing the collection, including Omrokering, a rather intriguing book that helped us learn the Norwegian words for many parts of the house:

The Deichmanske label, it turns out, extends from the original patron of the Oslo library system, Carl Deichman, whose 1785 donation of 6,000 books established the library.

Sometimes it’s worth walking through the front door, even if you’re afraid of what’s inside.

My high school biology teacher, Judy Libman, taught me many things. Some of them, I’m sure, were about biology. But the most valuable lesson she taught me is that people like to talk about themselves.

For a naturally curious person like me this was a fantastic gift: I became suddenly aware of an entirely new way of satisfying my curiousity; all I had to do was talk to people.

Brian Grazer says much the same thing in his book A Curious Mind:

First, people—even famous and powerful people—are happy to talk, especially about themselves and their work; and second, it helps to have even a small pretext to talk to them.

This notion has served me well over the years, and is responsible for getting me into most of the interesting diversions I’ve taken in life.

In recent years it has turned out that being a printer – even a nascent printer just finding his way – provides the “small pretext” I need. And if not being a printer, being a Hacker in Residence is good too. It’s not as though I can phone up Warren Beatty and be put through because I’m a well-known printer-hacker, but rather that when I phone or email interesting-sounding people cold, I have a way of introducing myself that’s better than “um, I’m a guy, from Canada, um, and…”

I used this secret superpower this week when I tracked down Ane Thon Knutsen, seemingly Norway’s only letterpress printer.  I asked her if it might be possible to drop by her studio for a chat while I’m in Oslo; she got back to me quickly with the apology that she’s on maternity leave, and her studio isn’t active right now.

But she did suggest that I try to visit its former home, in Fellesverkstedet, a cooperative workshop in central Oslo. So I dropped Fellesverkstedet a line, and project leader Graham Hayward invited me to drop by the shop this afternoon we had a great chat.

Fellesverkstedet is, in its current “pilot” incarnation, equipped with a wood shop, digital fabrication shop and a screen printing shop; they’re deep into the process of moving to a newly-acquired home, and the pilot site is, among other things, a way of testing out layouts and facilities for the new place.

More so that anything infrastructural, though, Graham’s greatest insight was about hiring staff: to allow users of Fellesverkstedet’s facilities to receive training in a non-threatening, supportive manner requires hiring non-threatening, supportive staff, and they have found that hiring people like bartenders and restaurant servers generally works out much better than hiring technicians. Technical skills can be taught; the skill of making someone at ease when they walk in the door for the first time is much more difficult to train for.

This echos my own experiences visiting maker spaces and community print shops: those with a host at the helm are successful and engaging; those with a technician at the helm feel like spending time in a customs line-up.

“Welcome, how can I help?”, in other words, trumps “Where’s your USB stick?” every time.

Here’s a screen shot of my Moto G mobile phone at this hour. I draw your attention to two items: first, the battery (the tiny icon in the top left next to the time) is at about 50% and, second, I have 39 megabytes left of the 250 MB that were included in my 99 NOK Netcom 14 day plan:

Something I’ve noticed on recent travels, where I’ve relied on my phone more than ever before to direct me, is that as my battery life dwindles (and, in this case, as my amount of available data dwindles), a background level of travel stress increases in reverse proportion: it feels a bit like I’m Batman locked in a Plexiglas box the oxygen of which is slowly being withdrawn by Penguin.

As I mentioned in 2013 when we returned from a trip to Japan, Google Maps is now an indispensable part of our travel kit: it’s how we navigate public transit and, on this trip, with a minivan ferrying my family around, it’s how we navigate the confusing highways and byways of major cities. On this trip we’re staying in an Airbnb out in the suburbs, perched high in a confusing rabbit warren of streets overlooking Oslo Fjord, and so getting anywhere without getting hopelessly lost has required Google Maps’ calming voice at my side – “In 300m, at the roundabout, take the 3rd exit…”

But what if the battery goes dead! What if I use up all my data! How will I know which exit at the roundabout to take?

How will I call Catherine to arrange a post-art-gallery rendevous?

How will I take pictures?

How will HQ text me when the server needs help?

The aforementioned minivan has been a help on this trip in this regard – not only can it ferry 7 people, but it can charge my phone too. But even with that, out and about in the city, as the sun sets and the battery dips below  30%, I get a feeling in the pit of my stomach.

Presumably this is an interregnum issue only: batteries will eventually last forever. Or at least until the end of the day. And mobile data will be free and ubiquitous (the young folks wouldn’t believe me if I tried to explain how we used to be billed by the minute for the Internet).

But for the time being, as useful and indispensable as phones have become for travel, they also add a dose of their own stress to the mix.

Perhaps I should carry a backup sextant.

Here are seven great things I found in Oslo today:

1. Coffee at Fuglen. Twice. Very, very good.
2. Comic book shopping at Tronsmo. Indeed any book shopping, as they have a stellar selection of books the likes of many of which I’ve not seen elsewhere. In a lovely, bright space.
3. Travel book shopping at Nomaden. Bought a book on Mongolia. Best travel book shop since the late, great Globe Corner Bookstore in Boston.
4. Stationery shopping at Norway Designs. The basement papir shop has an excellent selection of paper, envelopes, pens, bookbinding tools, paperclips and more.
5. A cheese and salami sandwich, with clementine juice, at Baker Nordby on Hambros Plass 7.
6. The Arkitekturstriper – Architecture in Comic Strip Form – exhibition at the National Museum – Architecture. Oliver and I spent a couple of hours at it. Fantastic.
7. Frogner Park at sunset. Who would have thought a sculpture park could be so moving. But it is.

We spent the day at the Norsk Folkemuseum – The Norwegian Museum of Cultural History – and it was the kind of museum that scratched all the right itches for me: a museum focused almost exclusively on how regular everyday people live their regular everyday lives. In other words houses, farm yards, gardens, apartments, shops, barns; a collection spanning hundreds of years.

While the collection of grass-roofed farm buildings was impressive, and the stave church was awe-inspiring, my favourite sections of the museum concerned history since 1960 – my history, in other words, albeit in Norway. There was a gasoline station. An apartment block with each apartment decorated for a different era. A corner shop. A working farm. The attention to detail was remarkable, the interpretation well-done (in English and Norwegian) and, given the beautiful weather today for our visit, the afternoon walk a welcome respite from urban tourism.

The Folkemuseum is located in a museum-rich district of Oslo: nearby is the Viking Ship Museum is right next door, and that’s where we spent the late morning. I found myself unexpectedly moved by the Viking burial ships on display there, and, especially, by the artifacts found within them (leather shoes, cooking implements, sledges, fabric).

Did I mention that we’re going to Oslo? It’s a trip that started with “hey, we should spend Thanksgiving in Iceland with my parents!” that evolved, once Iceland’s 4-week service dog quarantine became evident, into an alterative Nordic adventure. So my parents booked YYZ-PHL-MAN-OSL and we booked YHZ-YOW-LHR-OSL.

And it’s LHR where I type to you today, as our afternoon layover draws to a close.

Best decision we made was to get a day room here at the Thistle Hotel near Terminal 5. It was only 45 pounds ($90 CDN at today’s rate) for 8 hours, and although it’s a tiny, plain room, it has a bed and a shower and free, fast wifi. It’s also strikingly close to Terminal 5, from which we depart in a few hours.

Plan A for this afternoon was that Catherine would nap and relax here in the hotel while Oliver and I repeated our 2010 movie-going adventure, with plans to go to the same Cineworld Feltham to see The Martian.

This plan got scuttled when a series of three cab drivers either flat-out refused to take Ethan in their cabs, or wanted an extortionate price – $60 each way – to take us the 20 minutes to the cinema.

So we fell back on Plan B, which was to wander around the neighbourhood.

You would think that the area around a Heathrow Airport hotel would be a stark wasteland of concrete. And there is certainly some of that. But, it turns out, there’s also lots that’s more interesting.

In a wander of a few hours around the hotel we encountered a bridge constructed in 1834 bearing the crest of King William IV, the Heathrow Special Needs Farm (filled with all manner of horses, sheep, goats, and donkeys), Waterside (the world headquarters of British Airways), relaxed in the sun at the Peggy Bedford Biodiversity Site, and had lunch at The White Horse Pub. At the pub we learned that at a British pub there is no table service (after waiting for table service for 15 minutes I Googled “how to order at a British pub” and helpfully found a guide that sent me to the bar to order).

Now we’re off to Oslo.

The annual Quilt Show is happening inside St. Paul’s Anglican Church in downtown Charlottetown. Catherine is one of the organizers, and our 2000 VW Jetta is the platform for the “car quilt” that’s out on the lawn (the presence of our car there prompted City Police to phone me last night, concerned that I know that my car was on the lawn of the church).

The artistry and technique of the quilts, rugs, hangings and other fiber pieces in the show is stellar; it’s the best $5 you’ll spend this week. And you get to see the inside of St. Paul’s too.

It has been the year of talking about open data.

It all started back in February when I was invited to present to a meeting of ARMA Prince Edward Island, a comity of public servants working in “recorded information management.” This was a “hands-on” workshop (blog | slides), and I used my work with electricity data as the jumping off point for a tour of open data technical concepts from a records management perspective.

Attending that session was Mike Fagan, Queen’s Printer for Prince Edward Island, and subsequently Mike invited me to speak to the Queen’s Printers Association of Canada at their national meeting here in Charlottetown in June (blog | slides).

For my presentation to Queen’s Printers, I reshaped my presentation to focus on open data “from a user’s perspective.” My goal was to communicate something about what it’s like to be a longtime consumer of open data, with the hopes that I could take the open data conversation beyond the realm of “you need to do this because it’s right” and, by showing concrete examples of how open data can lead to citizen engagement, show public servants how open data can improve public policy making. I shaped the talk around 7 “open data principles” based on my own experiences.

As chance would have it, my talk to Queen’s Printers was ready to go when I received a call from Gary McLeod, Chief Electoral Office of Prince Edward Island wondering if I might present on much the same topic to Chief Electoral Officers of Canada at their annual meeting, to be held in Charlottetown in July.

I further-refined my talk for Chief Electoral Officers (blog | slides), distilling my “open data principles” from 7 down to 5:

1. You have no idea (at all) what open data might be used for.
2. PDFs are where data goes to die.
3. Sometimes “open” can simply mean following rules of design.
4. Open data is a conversation.
5. Sometimes your users will create open data for you.

With a new government in place here in Prince Edward Island, and open data a part of the election campaign platform, in one form or another, of all the parties, I suggested that my presentation might find a receptive audience within the public service, and this led to a presentation to deputy ministers in late August (slides), a presentation that engendered 30 minutes of engaging discussion afterwards. That session was, I believe, as useful for me as for deputies, as I learned a lot about how, from a high-level policy perspective, the challenges and opportunities of open data are regarded.

Attending that session was Wendy MacDonald, Clerk Assistant to Executive Council. Last week I ran into Wendy on Upper Prince Street while we were out walking our respective dogs, and our street corner conversation led to a suggestion that there might be a wider audience for my presentation in the broader public service. And so this Wednesday I’ll present to a group of public servants over the lunch hour as part of a regular series of lunchtime sessions that are held for those working in policy and planning.

And before that, I’m presented to a “civilian” group tomorrow evening, the Open Data Book Club, a special interest group of the PEI Developers. While I am presenting the same material as I’ve presented to public servants, this is an audience of eager open data consumers, and so I’m looking forward to the opportunity to engage with them about what I’ve learned from the public service, and to help point the way forward from here. This session is free and open to the public; you can RSVP here. It will be held at the Charlottetown Yacht Club starting at 7:00 p.m. on Tuesday, September 22, 2015.