Despite my tortured relationship with our local phone company over the years, I gotta say it’s good to have Aliant employees back in the saddle again: calls to customer service are getting answered on the first ring, and the people who answer those calls actually know what they’re talking about. Guess we don’t know what we got ‘til it was gone. Welcome back.

I received a well-worded, thorough explanation of the $10/PDF charge that Kwik Kopy charges from owner Shawn MacKenzie. Although Shawn’s asked me not to publish his candid response to my earlier comments, and a follow-up email, I appreciate the effort he took to respond and I wish all service providers were as willing to discuss the terms of their service.

Here’s what I sent back to Shawn:

Thanks for taking the time to respond, and for explaining your mechanism for your RIP charge.

I think part of the disconnect here is that you’re looking at thinks from the point of view of “print shop management” where you have to (quite rightly) be concerned about the profit on each job, whereas I’m not really looking at you as a print shop, but rather a sort of “remote printer.”

Rather than bothering with the cost and expense of maintaining a local printer here, along with the needed to maintain it, collate and staple jobs, etc., I’m looking to outsource all my office printing, from large $1000 jobs down to small $2.00 jobs.

A $10/job RIP fee for a print shop seems quite reasonable, especially given the technical challenges you’ve outlined. A $10/RIP fee to “print remotely” simply isn’t feasible for me, both because it drives up the per-copy cost on small jobs to upwards of a dollar a page, and also because the charge interferes with my ability to send you jobs easily and without thinking “is it really worth spending that $10/PDF fee.”

A couple of days turnaround for a job sent to a print shop is reasonable. My standard for what I call “remote printing” would be “as close to right away as possible.”

It may be simply that I’m looking for you to be in a business you’re not in, and, what’s more, a business that wouldn’t be feasible. In any case, I do appreciate the fact that you’re willing to talk about it.

Steven Garrity, friend and landlord, has been busy promoting Firefox this week. He was interviewed by one Rainnie yesterday and will be on Compass, interviewed by another Rainnie, tonight tomorrow (the interview is taking place in the next room as I type this).

Steven gives good interview: I told him at lunch that while most people (read: me) have their voice move up an octave and double their rate of speaking when interviewed, Steven actually gets calmer and his voice mellows and becomes more golden.

My great hope today is that Steven’s dad, Police Commissioner Garrity, will be featured on Compass tonight as well — perhaps there will be some rowdyism that needs quelling. If there was some sort of flashlight disaster worthy of report as well, we could achieve a Compass Garrity hat trick.

Update: The Compass cameraman actually just said “I don’t see anything web browsery in here” during setup for the interview.

More update: Bruce Rainnie just said my name out loud. I may not have been there for the Beatles in 1965, but…

More inside scoop: Bruce likes Terminator 3, but says Terminator 1 is “fun to watch.” Take that National Enquirer.

Final update: I shook hands with Bruce Rainnie. Sigh.

On my Mac, PDF files generally open in an application called Preview which is quick, works well, and has just the right number of features. I’m upstairs here at silverorange borrowing a PC with a printer attached to print some PDF files, and I’m amazed at how slowly the Acrobat Reader opens under Windows, even on this zippy modern machine.

From the looks of things when Acrobat is loading, it loads extensions that handle everything from eBook reading to digital signatures every time it loads. Even if it’s just loading a 1-page PDF with no bells nor whistles.

Is there any way to configure Acrobat to start up lean and mean and to only load extensions when it needs to?

Speaking of quick printers, Action Press v. PEITFM [PDF] is an interesting case involving a local printer. The moral of the story appears to be “always have a contract.”

I want to be able to email simple black and white PDF files to a local quick printer (or even better, upload them directly to their digital copier) and have copies printed and delivered to me within a couple of hours.

Kwik Kopy comes close, but they’re sometimes slow reading their email, and they charge a flat $10 fee up front to simply open a PDF file.

Print Atlantic doesn’t seem to have a fee for opening PDF files, but they have turnaround times of a day or two, and seem more oriented towards press work that quick printing.

I think what I want is a Kinkos. Lacking that, is there anywhere else to turn in Charlottetown?

CBC is reporting that “The principal [of Queen Charlotte School] said he’s already met with some of the ringleaders, parents, and he’s told students not to travel in groups larger than six.”

So much for the whole “liberty” thing.

Now it starts to become clear how it is that RyanAir can basically give away seats on its routes: the flying is a loss leader for the upsold movies, snacks and so on. Can WiFi be too far behind? [points from Online Travel Review]

There’s a NetNewsWire 2 beta available now. NetNewsWire is my RSS newsreader of choice for the Mac; this new version is a long time coming, and I’m looking forward to exploring its new features.

Overheard this morning at the corner of Queen and Kent in downtown Charlottetown, two parking enforcement cops chatting about broken parking kiosks:

Cop One: That one up there is broken.

Cop Two: You mean that one with all the tree sap on it?

Cop One: No, that’s another one.