Aliant Anti-Virus

Just for the record, the last company on earth I would ever purchase a subscription anti-virus service from is Aliant. They are currently spamming their High Speed Internet customers with a subscription offer. Why would I trust a company that can’t calculate my cell phone bill properly with the security of my computer?

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Cameraguy's picture
Cameraguy on March 22, 2003 - 13:35

Availability of High-Speed internet is giving me High-speed spins. First eastlink called me to inform me I was now inside their service area, and after booking a hook-up date, was told I was NOT in the service area. Now, the same story with Aliant. I was told I was in the area, AND the cost of “high-speed + unlimited long distance” was $47.85. Great… I called to get connected. During my 20-minute call the Aliant service rep was convinced that the $47.85 was only “part-of-the-package”, and that I would have to shell out an additional $11/month (on top of the regular $30.75) for the local hookup. The advertising for Aliant clearly states:

**The Internet, wireless and long distance packages are available on a standalone basis with no requirement to take Aliant’s local service and/or calling features.**

But, I could not convince her of this. She asked me for my name and number (AGAIN), and told me she’d call back.

When she called back… sure enough, I could get the $47.85 price without affecting my local phone bill. However, she was sorry to report that I really wasn’t in the high-speed service area in the first place!

ARGHH!

Do they (Eastlink, Aliant, etc.,) tell you can get the service just so they can practise their “sales pitch”?

Kevin's picture
Kevin on March 25, 2003 - 16:02

Maybe. But we don’t.

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