At this writing, Aeroplan.com, the website of Air Canada’s frequent flyer program, has been down for more than 24 hours, with the message:
Sorry — Due to a technical issue, our web site is currently unavailable. Please accept our apologies for any inconvenience this may cause you. Be sure to come back later and try again. Thank you for your patience.
If you call Aeroplan at 800-361-5373 you get a recorded message telling you that the website and the cell centre are both down, so at this point you can’t make Aeroplan bookings at all.