Here’s a special “Guest Note” from one the readership, Craig Willson:
Monday evening September 16thCraig is right: the front line people at Island Tel are good. Indeed the techs at Island Tel are good too: I’ve received some of the best customer service ever, period, from Island Tel installers. This leaves me thinking that the company is under-resourced and/or poorly managed.7:30 pm my dial-up lines goes funky with static and what sounds like wailing banshees in the background. My connection to ISN is dropped.
7:45 pm I check all lines and devices in house - all is in order and line is still not usable. Bless ISN for using USR modems because my USR can at least connect at 12000.
7:50 PM to speak with nice lady at customer service. I call on the bad line so that she will hear the problem. Yep, she gets it. (I have always encountered pleasant and helpful CSR’s)
7:51 PM (we are shouting at each other to speak over the static) - she says she will be right back as she will give me a time that the repair person will come.
7:53 PM She is back and says she can have someone here on THURSDAY! (not possible to give a time)
7:54 PM I explain the importance of having a reliable access for the internet access - and that THURSDAY is far to long.
7:54:30 PM She calmly explains that I am not deemed urgent as we can still hear each other. Yup, that is what she said. (Remember, we are shouting to speak over the static.)
7:55 PM Thank you I reply - gently hanging up the phone in wonder.
Now walking around the house staring at the ceiling wondering when someone will figure out a way to do something about these incompetent morons. Do they actually think that going from Monday to sometime Thursday is acceptable? Jeeze, this is 2002 I think. For what it is worth, the last time this happened the telcoheads were at my home 9 times before I called Fred Morash personally.
CBC Radio is reporting that Santa’s Woods in North Rustico burned down this weekend.
This, on top of the ongoing shifts at Blue’s Clues must make it particularly hard to be a child this week.
Santa’s life in turmoil, Steve off to college and replaced by his seedy looking brother Joe… what’s a kid to think?
For those of you confused by the big “Steve out, Joe in” movements at Blue’s Clue’s, here’s some helpful information from the official FAQ:
Why does Joe wear a different outfit than Steve did?And they said that after September 11 whimsy was dead!
Blue’s Clues with Joe will be both the same and different as it was with Steve. Blue’s Clues will maintain the same structure and game play but will incorporate many new songs, educational concepts, and locations. One of the things that’s changing is Joe’s clothes. While Steve had a multitude of identical shirts, pants, and shoes, Joe wears shirts in multiple colors to reflect his whimsical nature.
La Stampa and Corriere della Sera are two of the most influential papers in Italy. They are controlled by the same Agnelli family that controls Ferrari. And they are coming to Charlottetown. Maybe.
The chichi cruise ship Silver Shadow is coming to Charlottetown as part of a late summer New York to Montreal cruise. The cheapest room on the 11 day cruise goes for about $13,000 CDN, or about $1200 a day (this includes North American airfare). This seems a somewhat expensive way to spend less than two weeks. It’s also a down payment on a very well-equipped house.
Apparently one of the perks of shipboard life on Silver Shadow is access to a wide variety of reading materials: during my weekly stop at Tweel’s to pick up The New Yorker the cashier showed me a fax from a cruise organizer containing a long list of newspapers they want to have available to their guests and that they want Tweel’s to procure. On the list were such papers as the Financial Times and Le Monde, as well as the aforementioned La Stampa and Corriere della Sera. They also wondered if “any Japanese papers” might be available.
The cashier’s reaction to this? Well, after wondering with me whether La Stampa was Mexican or Spanish (neither of us are well-travelled or all that literate, obviously), she remarked “well, we can get them, but it will take a month, not a week.”
So if you find yourself in mid-October at Tweel’s and see some exotic looking newspapers on the rack, now you’ll understand where they came from.
Catherine Hennessey, who for the past 3 weeks has been playing host to her left coast sister Betty, adds her Alberta-based sister Mary Clare (or is it Marie Claire? who can remember!) to the fold today. So, at least for the next week until Betty returns west, there will be three Smith Sisters haunting the society hotspots. Honk if you see them roaming.
Our only Big News from Lida, who was staying in our house while we were away south, was that the Uncommon Grocer had closed. We’d included it on a list we made for Lida of places to buy good food.
For the uninitiated, the Uncommon Grocer was a small grocery store, initially located on University Avenue in the middle of the stripdrech, and recently moved downtown about a block from us.
The store was perhaps best known for its defiance of the “can ban,” selling fruit spritzers in cans, and the subsquent charges and court case surrounding this (they lost).
The Uncommon Grocer was a weird mix of some of the same “health food” you’d find at places like the Root Cellar, along with some “gourmet” items, some very good soup and sandwiches at the lunch hour, and a scatterling of books and baskets and kitchen items. It was run by a very nice woman named Barb, who obviously put most of her heart and soul into starting the place and keeping it going.
From the outside looking in, it always seemed as though the store never quite hit its mark. It didn’t know whether it was a health food store, a gourmet foods store, a deli, or a kitchen supply store. It was some of all of those, but not a a compelling enough stand out at one in particular to allow people to hang their hat on the concept.
That said, I’m very sad to see it go. It was a breath of fresh air on the downtown food shopping scape, and with some time to mature it could have grown into something even better. I talked to someone over the weekend who was there when the end came, and it sounds horrible: the owner and staff were given 5 minutes to vacate the premises before it was closed and locked up.
Let’s hope that the market that it was managing to grab little parts of doesn’t disperse entirely; for we “downtown livers,” a good food store is important to the health of the neighbourhood. And best wishes to Barb in her future endeavours; it was great while it lasted.
When my brother Steve was in Pusan, South Korea back in the late 1990s, I paid him a visit. One of the things from that visit that stayed with me is the different notion of “public space” in Korea.
Many Koreans have very small apartments or houses, and so they seek places outside the home to socialize and wile away the hours. One example of this is the ad hoc bars — called soju tents — that spring up every night on the streets of suburbia. In these tents, the men of the neighbourhood gather, drink sujo, and eat snacks cooked in the knock-down kitchens set up in the tents. Another example is the proliferation of very comfortable coffee houses throughout the cities, places you can happily go and spend 5 or 6 hours doing, well, whatever while you’re drinking coffee.
We don’t really have analagous public spaces here in Charlottetown. There are coffee shops — Beanz, GrabbaJabba, and the ubiquitous Tim Hortons — but with the exception of Tims they keep anemic hours, and are never open when you really want to get out of the house (at, say, 11:30 p.m.). And if you’re at Tim Hortons at 11:30 at night you’re widely considered to be worthy of scorn are at least derision. There are bars, but because of our bizarro liquor laws, they aren’t really bars, more restaurants posing as bars. And if you don’t smoke, even that option is out.
Not being a bona fide Islander, I’ve always had my suspicions that people born here, or at least people who have been here more than 13 years (which, Catherine Hennessey says, is the qualifying period of Islander status consideration) have secret bunkers where they gather to make secret Islander plans. I’d welcome any true Islanders in the readership who are willing to break ranks with the fold to confirm or deny this fact.
In mid-July I signed up for Island Tel Mobility’s Digital North America plan because I was tired of getting $350 cell phone bills every time I got back from a trip to the USA. For $79, the Digital North America plan gets you 200 minutes of calling anywhere in North America.
Imagine my surprise upon returning from our latest trip to find a cell phone bill for $340.87 waiting for me. I spent about 20 minutes on the phone with Island Tel this morning, and they tracked the problem back to a misconfiguration of my account in their database: I was being billed for all of my “free” long distance.
The result? They had overcharged me by $225.95.
This isn’t the first time this has happened; a similar problem showed up on the August bill and, indeed, I don’t think I’ve had a completely correct Island Tel Mobility bill all year as they were regularly charging me daily roaming fees in the spring even though these fees were theoretically removed last year.
So, a word to the wise: don’t blindly pay what you’re billed from Island Tel Moblity. Look carefelly to see that it’s right!
Harold Stephens has a good review of freighter cruising that covers the basics.
I’ve often thought that taking the cargo ship from Montreal to Les Îles would be an interesting trip; the Globe and Mail did a review of the cruise some years back and spoke very highly of it.
Having been in iBook country for the last three weeks on the road, I decided to just keep on Mac’ing when I got home. So I shut off my PC and moved it to one side of the desk, plugged the ergo-keyboard into the iBook, and I’ve been using it as my primary work machine all week long.
The most noticeable benefit of this move? It’s quiet in here! My PC is not a particularly noisy one, but it has a fan and a hard disk and together they sound not unlike a colony of bees. While not particularly annoying or noticeable in the foreground, I’ve come to realize that the cumulative effect of living in the PC noise-o-sphere for hours at a time is brain-numbing.
My iBook has no fan, and it has a very quiet hard disk, and so essentially, but for the sound of typing, my office is quiet. It is a wonderful silence, and my productivity has increased and my anxiety decreased considerably.
Ob-tangent: I believe I actually uttered the phrase “we are so there!” when Dave told me that Supertramp was planning an eastern Canadian tour. Dave and I, by coincidence, share a love of Supertramp from our youth. The only concert I’ve ever been to that could properly be called a Concert was at Exhibition Stadium for the Famous Last Words tour. It was awesome (!).
Alas, Supertramp was not in the cards for me this time, as Johnny and Jodi had the gall to get married the weekend the band swung through. Oh well. It was a wonderful wedding, and I’m sure they’ll have another farewell tour. Supertramp, I mean.
It’s been almost a week since Apple released their new iCal calendaring program, and we’ve had a good chance to take it for a test drive here at the World HQ.
As many have noted, iCal is not a program without rough edges: it’s slower than I would like, and not quite as polished as Apple’s other “iApps” like iTunes and iPhoto.
That said, it is a work of calendaring beauty and power compared to Microsoft Outlook and the Palm Desktop, which is what I’ve been using to manage my datebook for the past five or six years.
The iCal interface is clean and elegant, and it’s dead simple to use right out of the box. But perhaps the nicest feature of iCal is that it’s a very web-literate application: you can publish your calendar to the web (either to Apple’s dotmac service if you have a dotmac account, or to your own WebDav server if you want to handle things yourself), and you can subscribe to other’s calendars that have been so-published.
Here at the World HQ, for example, Catherine and I are each using iCal, and I can see Catherine’s calendar and she mine, so we can easily manage conflicts, wee-Oliver care, etc. It’s nifty.
In this spirit of niftiness, I’ve added a new feature to the City Cinema website: you can now subscribe to the City Cinema schedule. If you click on that link and you’re iCalified, you’ll be prompted by iCal for your subscription details (how often you want to refresh, etc.) and then you’ll see a blorp on your iCal for every film on the cinema schedule.
If you’re not using iCal, but have some other system that understands vCalendar files, you may have some success too.
Let me know any comments or suggestions you might have.