Why Domino’s is Good

It was with some reluctance that I came to be a Domino’s Pizza customer. Their conservative politics are suspect (see their take on this). They are a huge company. They make their employees wear dorky uniforms. And so on. But, alas, they make good pizza. Their Thin Crust is the only pizza in Charlottetown worth eating. And, alas, their customer service is fantastic. They answer the phone on the first ring. They have a “30 minutes or free” guarantee, but they’re always here in 15 minutes. Their technology tells them what I ordered last time, and they offer to send it again. They know where I live by taking my phone number. It takes about 15 seconds to order a pizza from Domino’s. And they sent us a calendar for Christmas.