Quality Service from Khoaw Pon

Peter Rukavina

Khoaw Pon Authentic Thai on Great George Street has become one of my regular lunch stops: the food is well-made and well-spiced, the staff are friendly, they serve cold water in a tall ice-free glass, and the prices are reasonable.

Today I stopped in for lunch to find the placed slammed: there was a table of about 25 people taking up almost all the available seating, with several take-out orders waiting for food.

They handled the situation with aplomb, however: they offered me a seat in the (almost empty) burger place next door and, when my food, understandably, took about 30 minutes to arrive, they presented me with a $20 gift certificate for my troubles.

As a result they turned a bad situation, where I might drop them from my lunch rotation and recommend against others eating there, into a good situation where I’m lauding them.

Bravo.

Photo of $20 gift certificate from Khoaw Pon

Add new comment

Plain text

  • Allowed HTML tags: <b> <i> <em> <strong> <blockquote> <code> <ul> <ol> <li>
  • Lines and paragraphs break automatically.

About This Blog

Photo of Peter RukavinaI am . I am a writer, letterpress printer, and a curious person.

To learn more about me, read my /nowlook at my bio, listen to audio I’ve posted, read presentations and speeches I’ve written, or get in touch (peter@rukavina.net is the quickest way). 

You can subscribe to an RSS feed of posts, an RSS feed of comments, or a podcast RSS feed that just contains audio posts. You can also receive a daily digests of posts by email.

Search