From How global logistics got me over my fear of personal agents by Matt Webb:
I gave in, I had to: Claude Code, here you go, have my Gmail. Claude Code, here you go, drive a web browser without me even looking. Then I built an agent to process my email, navigating the FedEx website and uploading worksheets for me when that was the request (all the requests are subtly different), replying to emails from humans and attaching the worksheet when that was what had to happen. I started conservatively, human-in-the-loop as you’re supposed to do, centaur-style, checking the drafts, but there isn’t the time. I admit it, I surrendered.
Matt Webb is not a shrinking violent when it comes to innovation or AI—he developed and sells an AI rhyming clock, after all—but he’s also a person of deep thought an integrity, so when he “surrenders” and allows an AI agent to take over real business processes, with real consequences, it’s worth noting.
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I am Peter Rukavina and this is my blog. I am a writer, letterpress printer, and a curious person.
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