Island Tel Billing Insanity

Peter Rukavina

Okay. I just wrote four cheques to the various heads of the beast that is Island Tel. One cheque for my residential telephone line. One cheque for my business telephone line. One cheque for my cellular telephone. One cheque for my high-speed Internet service.
Does this make any sense? Shouldn’t the smart people at Island Tel be able to figure out how to consolidate all of this into one bill? And why would I hire Island Tel to solve my business problems if they can’t appear to solve this simple problem?
Oddly enough, the friendly customer service agent told me that I can get my high-speed Internet and residential telephone service on the same bill, but only if I sign up for a PrimePak. Weird.

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Photo of Peter RukavinaI am . I am a writer, letterpress printer, and a curious person.

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