At dinner with my Yankee friends last night I was called on to provide iPod technical support. Young Jamie’s iPod mini wasn’t being found by iTunes on his iBook when he plugged it in; it would show up as a mounted drive on the desktop, but he couldn’t get music onto it.
Turns out that his iPod spent a brief time, before Jamie got an iBook, as a “Windows iPod” and it seems that once an iPod has suffered that fate it is rendered unusable in the Mac world until it undergoes gender realignment.
The solution: get the latest iPod Updater from Apple, run it, and select the “restore factory settings” option. This will erase everything from the iPod, but leave you with a fresh, clean, Mac-compatible iPod. It worked, and Jamie is rocking out to Billy Joel as we speak.