After several summers of really bad customer service from Cafe Diem it looked, this year, like they were getting things right: lots of friendly staff, free Wifi, a good selection of fresh pastries, and a renovated interior that makes the right subtle corrections to the interior space.
So I started sending people there, telling them it was safe to go back in the water again.
This morning, though, a negative report. An anonymous friend, let’s call him “Eduardo,” went along, based on my recommendation, for an early coffee and tasty chocolate croissant this morning at 8:00 a.m. only to find:
- The espresso machine “wasn’t ready yet.”
- There was only one chocolate croissant available, a day-old.
Eduardo went home and made himself a coffee.
I’m not ready to call this a return to the bad old Café Diem, but they’re obviously not firing on all cylinders if they can’t serve coffee and croissants when they open.
I welcome additional reports from the field, positive or negative.