I remember the first time I visited about It was amazing. It worked. I could order anything.

They were an innovator. And they continue to be. Most of the interesting ideas about e-commerce either start at or are fully exploited by, from wish lists to easy charitable giving. And their ordering and fulfilment experience is always being refined. They are the market leader.

One of the nice features of their website is that you can see the history of your orders all the way back to 1995. Chapters has the same feature (I largely switched to them because their shipping is cheaper and faster in Canada). It’s an interesting voyage through my last half-decade to see what I ordered when:

As proof of my comments above, the account history lookup is much more elegant and useful than the Chapters one. Small observation: 8 of the 13 books I’ve ordered have colons in their title.


abc's picture
abc on October 3, 2005 - 17:26 Permalink