Aliant Cell Email Redux

I got a friendly call back from Aliant Mobility in Moncton this morning regarding sending Internet email from a cell phone. He told me that, despite the fact that I was, and am still, able to send Internet email from my Aliant cell phone, officially this is something that doesn’t work. Indeed both the operator I talked to last night, and the person I talked to this morning claimed that it was impossible.

For regular readers the irony of this will not be lost: when Aliant, at long last, does something right, they both claim that they’re not doing it and, further, claim that it’s impossible.



Alan's picture
Alan on July 8, 2003 - 20:41 Permalink

Ah, now you are talking service. Better the blatent and obvious lie than being helpful.

Like the ever familiar “they do not make it anymore” or “they will not ship it to North America” so often heard on that side. From my latest visit: only Manchester United childrens size soccer clothes are allowed into North America, no other team (said to me); and Swiss firms will only sell specialty foods to selected specialty food shops in North America (said to a relative) and the Root Celler is apparently not one of them. Who knew the Swiss had such feelings about PEI?

Will's picture
Will on July 8, 2003 - 22:11 Permalink

Aliant: Bringing “1984 Truth” to corporate Customer Service. It’s about time!


Aliant Telecommunications: Not telling or not communicating? You’ll pay to wonder!


Aliant: There is no service; only pay, or call not.

Oliver B's picture
Oliver B on July 8, 2003 - 22:55 Permalink

Maybe you’ve discovered a breakthrough, Peter. Could it be that the way to learn about cool Aliant products and services is to on the phone what things it’s impossible for them to offer you?

Craig Willson's picture
Craig Willson on July 8, 2003 - 23:53 Permalink

It seems so appropriate that just as I was reading this, I saw an ‘Island Tel’ truck (again), with the slogan “less than you would guess.” Wrong again.

Alan's picture
Alan on July 9, 2003 - 01:21 Permalink

Maybe other Aliant products can do things they are not supposed to do better than they do the things they are supposed to do. Try ironing a shirt with the cordless, Craig.

Justin's picture
Justin on July 9, 2003 - 02:52 Permalink

It’s obvious to a satirist like me :) The Aliant Giant is the product of evolution, and their ‘priests of technology’ are creationists. We might have to be quiet about it in case it’s against the accepted doctrine. Y’ don’t wanna be ex-communicated. hehe.