I arrived early this morning at the Air Canada check-in area here at Halifax International Airport to find about 200 people in the line. Despite the fact that they’re pushing people to the automated check-in kiosks, there was no dedicated bag drop-off area, so checking my bag would have involved a wait that looked like about an hour. So I dumped my “liquids in containers of more than 50ml” and decided to carry-on instead.
I found some hidden check-in kiosks out in the main departure lounge, printed a boarding pass, breezed through security, and was cappuccino-laden 10 minutes after airport arrival.
I’m mindful of the fact that this is probably exactly what Air Canada’s vision of heaven is — passenger check-in with no need to actual staff. I suppose if they continue to decrease the number of counter staff, this is what we’ll all inevitably be pushed into. I just pitty the single parent traveling with 2 kids and 4 bags who has to wait in line.