I’m just back from a quick trip to Ontario, and fell immediately in love with Air Canada’s new Express Check-In kiosks in Pearson Airport. With an e-ticket in hand, you simply slide in your credit card (to verify identity), and out pops your boarding pass. Ergonomics and graphic design are very well done. Entire process takes 10 seconds. A joy to use, especially when there are 100 people waiting in line otherwise. Hint: at Pearson the kiosks are located in front of the RapidAir area, but you can use them for all flights.
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