Tim Hortons Responds
Regular readers will recall that I mentioned my surprise that a Tim Hortons Garden Vegetable Sandwich contains 23 g of fat. I had been in the habit of ordering this sandwich as a “healthy alternative” without thinking about it (doesn’t garden vegetable sound healthly?). I sent an email to Tim Hortons, and this is what they wrote me back:
Dear Mr. Rukavina,
I would like to take this opportunity to thank you for taking the time to contact us regarding your concerns with the Tim Hortons Garden Vegetable Sandwich.
Tim Hortons has created a Nutrition Guide featuring a cross section of our products. As you have recently viewed this guide electronically on our website, we hope that you have found the nutritional information useful in helping incorporate Tim Hortons products into your lifestyle.
The Garden Vegetable Sandwich is not advertised as a “healthy alternative” sandwich. It is prepared with Plain Cream Cheese, Tim Hortons Special Dressing, Cucumber, Tomato and Lettuce. The total fat content of this sandwich is 23 grams. The areas of the sandwich in which the fat are located is as follows:
Plain Cream Cheese, 13.0 grams
Tims Special Dressing, 9.0 grams
White Country Bun, 0.5 grams
To lower the total fat of this sandwich, request a sandwich with a Light Cream Cheese and no Tims Special Dressing.
Yours truly,
Consumer Nutrition Co-ordinator
Research & Development
That (a) Tim Hortons would respond at all, (b) they would take my request seriously, and (c) that they have a Consumer Nutrition Co-ordinator are all very heartening things. Kudos to Tim’s for excellent service.