I had an eBay shipment to get out yesterday after work. Knowing that the Canada Post office would be closed, I headed for the Shoppers Drug Mart on Queen Street, as its post office outlet is open until 9:00 p.m. When I arrived at the counter there was a hand-written sign on the cash register instructing me to ask for more information at the cash desk, with no post office staff in sight. I asked a cashier for help and she went looking around and reported back 5 minutes later that the postal staff was “on dinner break and would be back in 30 minutes.”
Because the post office was closed, I wasn’t allow to buy things that the post office sells; this included packing tape, which was all I really needed to send off my pre-paid parcel. Fortunately I was able to buy a roll of packing tape “from Shoppers Drug Mart”, 10 feet away.
Frustrated, I ranted a little on Twitter as was then impressed that, unbidden, the official @ShopprsDrugMart (an handle cursed by Twitter’s field-length limitations) sent me a reply. I’m not sure whether any practical change will result from this, but it’s nice to know that Shoppers is at least paying attention.
Good to see someone’s watching. I had the same thing happen last year when I complained about the refuse infused snow that Kent’s blows over their fence into the public park by my house. Someone from HQ messaged me and told me that they do clean it up themselves. I still argue that it’s gross and they shouldn’t be blowing garbage onto public property however.