Customer Service

August 2023

• How to cancel Eastlink Internet

March 2023

• Make Someone’s Day

December 2022

• Receiver Art

August 2022

• Installer Mike

April 2022

• Report PEI Road Problems by Text Message

May 2020

• The New Yorker Comes Back Home

August 2019

• "I'd like one Factory Coffee, but charge me for two..."

December 2018

• Quality Service from Khoaw Pon

February 2017

• Weather Alert Humanity
• The Art of the Meltdown Postmortem
• Thank you for asking me my name

January 2017

• Flagon

March 2016

• The Genius Bar

January 2015

• L.L. Bean Jacket 3.0

October 2013

• British Airways Communicates

August 2013

• MacBook Air Repaired
• This is Mac calling, from the Office of Tim Cook
• Dear Apple: This is Not Good Enough

September 2012

• Internet in Green Meadows
• An Outbreak of Good Service

July 2012

• Why do German institutions seem to trust me more than I expect?

June 2012

• Annals of Gauze
• I Am The Co-op (Again)

December 2011

• Dave’s Service Centre

November 2011

• $3,242.94
• The Letterpress Came to Town

October 2011

• Smart Communities that Aren't
• Air Canada Surcharges

July 2011

• Buying One Sharpie

April 2011

• Sushi Jeju

March 2011

• When You Wish Upon a Star
• Emergency Room Customer Service
• Select Impulse Items

February 2011

• T4

January 2011

• L.L. Bean Guarantee
• Surviving the Airport
• Empire Theatres Mobile Ticketing

June 2010

• Locking up Confederation Landing Park

May 2010

• Good on Provincial Airlines
• Why I'm never again shopping at Colpitts Office Products
• Are Prince Edward Islanders friendly?

April 2010

• Does your insurance company ever send YOU money?
• Peruvian Driver's License?

February 2010

• SModcast #106
• Esse quam videri
• Can online be as good as real life?

January 2010

• (More) Conversations with Bruce
• Conversations with Bruce

November 2009

• Unlimited On-Device Mobile Browsing?

August 2009

• All the products sold by Mountain Equipment Coop

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