I had an eBay shipment to get out yesterday after work. Knowing that the Canada Post office would be closed, I headed for the Shoppers Drug Mart on Queen Street, as its post office outlet is open until 9:00 p.m. When I arrived at the counter there was a hand-written sign on the cash register instructing me to ask for more information at the cash desk, with no post office staff in sight. I asked a cashier for help and she went looking around and reported back 5 minutes later that the postal staff was “on dinner break and would be back in 30 minutes.”
Because the post office was closed, I wasn’t allow to buy things that the post office sells; this included packing tape, which was all I really needed to send off my pre-paid parcel. Fortunately I was able to buy a roll of packing tape “from Shoppers Drug Mart”, 10 feet away.
Frustrated, I ranted a little on Twitter as was then impressed that, unbidden, the official @ShopprsDrugMart (an handle cursed by Twitter’s field-length limitations) sent me a reply. I’m not sure whether any practical change will result from this, but it’s nice to know that Shoppers is at least paying attention.