Kudos to Kevin O’Brien for has candid explanation of ISN’s service outage last night. Also interesting to note that Dan James’ experience was almost exactly like my own, except I didn’t call Kevin at home.

Note to Internet Service Providers: stop it with the username obsession. It may be Absolutely Important for you to keep track of us in your Big Database, but it means Absolutely Nothing to we users, and is Very Annoying.