Game, Set, Match to Eastlink

Note to marketplace: here’s how you win my business:

I was reading through your recent postings on your website and noticed your discussion about “The Costs of Moving a Business Telephone Line”. I thought this would be an appropriate time to email you again and let you know that you can contact me with any questions or requests.

This is part of a note from Craig Cooper, PEI Account Executive for Eastlink.

Here’s how you lose my business:

Since Aliant is federally regulated by the CRTC with regards to their rates, these charges are standard and unfortunately cannot be changed to meet that of the competition’s. We at Aliant appreciate your business and look forward to serving you in the future.

This is the entire response from Aliant in reaction to an email I sent them asking if they could match Eastlink’s pricing.

Eastlink now has my business.