Eastlink Reconsiders @isn.net

I’m starting to get reports of a new email being sent out to former customers of ISN about their @isn.net email:

You recently received communication from EastLink regarding changes to your ISN email address, and/or sub domain address.
Based on customer feedback, we now realize that the notice period was not well considered and we have extended the transition period for email conversion untilDecember 31st, 2008. We trust this will allow for sufficient time to update your contact lists and advise business customers, family and friends of this change.
There are many benefits to changing to the EastLink domain as the EastLink email platform provides a back-up platform and offers a more robust spam and virus filter service.
Although we are maintaining the ISN email domains until December, you can set-up your new EastLink email at anytime and send and receive emails from both your ISN and EastLink address.
We apologize for any inconvenience we have caused and please know we value your business.

Kudos to Eastlink for listening to their new customers. This is a good sign. If you’ve got an @isn.net address, I recommend that, even if you switch it over to an @eastlink.ca address, you still get your own domain for your email and forward it to your new Eastlink address. That way when Eastlink gets purchased by Comcast (or whoever), you won’t have to go through this all again.

Comments

Gordie's picture
Gordie on March 19, 2008 - 17:45

I am glad they are reconsidering the speed of the transition away from ISN email addresses.

I recently got a letter indicating that they “are no longer able to offer Web Hosting services for [my] Business because [my] business is located outside of an Eastlink Internet service area.” Apparently my web hosting is dependent on Eastlink’s ability to offer me access to the Internet.

Good think Highliner does not have this policy or I would not be allowed to eat fish if I was not close enough to their ocean. Off to find a new hosting company …

Kevin's picture
Kevin on March 25, 2008 - 20:00

I’ve heard good things about HostWorks.

Pete's picture
Pete on March 17, 2009 - 17:12

Hey — still looking for an update from you about how to set up an email forward if you have multiple people to forward — i.e. john@smith.ca & jane@smith.ca. I think this will really help people affected by this recurrent annoyance — I remember the @home network being killed — that affected a number of people I know — some families, all of whom were sending these “I’ve got a new email” messages.

james/jean's picture
james/jean on May 1, 2009 - 15:39

why must i type my full address and my password each time i log in ??
do you not have « remember me on this computer »/// or something similar ??
most annoging to have to type all this every time i want to log in to my mail.

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