I’ve written about this before but it bears repeating: if you are frustrated with the customer service you receive at your Big Bank I suggest you give your local Credit Union a call. I’ve been dealing with Metro Credit Union here in Charlottetown for 7 years, and have been very impressed with their services and their products. When you call them on the phone, they answer your questions quickly and efficiently and don’t force you into some voicemail prison, or ask you to call a faceless 1-800 number. At the branch, their tellers are great. There’s simply nothing that a bank does better and, when you combined that with the fact that your money is staying in your local community, I can’t understand why anyone would bank anywhere else.