Annals of Cool Library Innovations

I’ve written here before about the very useful Isle Ask service offered by Prince Edward Island libraries. Indeed just this week I received a strenuously complete answer to an obscure corporate question from librarian Betty Jeffery at the University of PEI through the service.

Today I went looking for information specific to New Westminster, British Columbia, and this took me to the community’s Public Library where I was intrigued to see that they offer ready reference service using MSN Messenger.

Another excellent example of librarians embracing communications technologies to reach out from behind the desk.