I was trying to book a flight to Boston today, on Air Canada’s website and received the following error message:
Due to the extreme number of customers accessing our website at this time, the “Search” option is not available. Please try again later. We apologize for the inconvenience.
By “Search,” here, they actually mean “looking up fares,” which, to my mind, is most of the reason why you would go to their website in the first place. Perhaps they should just say “the website is too busy right now; go away.”